FAQs
General Questions
How do I find a branch?
Use our Branch Locator to find a Cash Store branch near you.
How will I get my money?
There are a couple of ways to receive your money including:
- Debit card
- Cheque (via mail, so this is not the most immediate option)
What are the fees?
The rates vary with the type of loan. Please call your nearest branch to confirm the applicable fees.
What are your branch hours?
View our branch locator to find a Cash Store branch near you. We recommend calling your preferred branch to confirm their hours of operation before visiting.
What do I need to cash a cheque?
1 Government issued photo ID and one other supporting piece
What if I can't make it to the branch?
We do require that customers come to the branch, but we have so many locations throughout the country that there will most likely be one near you. Use our Branch Locator to find a Cash Store near you.
What is a payday loan?
A payday loan is an unsecured short term loan for a period of 1 to 18 days. It is typically based on the amount of your paycheck. It is designed to help meet unexpected expenses or financial emergencies.
What kind of ID do I need?
1 Government issued photo ID and one other supporting piece
What types of cheques can I cash?
We cash all types of cheques.